Frequently Asked Questions (FAQ)
How do I access Canvas?
- See How to Log in to Canvas
- What if I am unable to log in to Canvas?
- Contact the Chipola College HelpDesk at 850-718-2300
(Note: Canvas Tech Support Cannot help with login issues)
What are the Technical Requirements for Using Canvas?
Browser and Computer Requirements for Using Canvas
Tech Support contact information
Chipola College HelpDesk for login issues:
- Call 850-718-2300 or email helpdesk@chipola.edu
- Chipola College HelpDesk hours
Canvas and Canvas Studio Tech Support:
- Note: Canvas Tech Support Cannot help with login issues. All login issues must be handled by the Chipola College HelpDesk. (See above.)
- Use the Chat with Canvas Support link accessible from the Help icon in the lower left corner of any Canvas page.
- Call Canvas Support hotline for students (toll-free) 855-308-2812
Honorlock Tech Support:
- Use the Chat icon on any Honorlock page or use Honorlock Chat Support
Textbook and Publisher Tech Support:
Pearson/Access Pearson Tech Support