Course Code:
MAN4520

Credit Hours:
3

Effective beginning:
2023-24

Sections:
700

Course Description:
This course examines the significance of quality as a primary competitive strategy for tomorrow’s successful business organizations. Students will be exposed to the critical issues of total quality management through reading, case studies, class discussion, etc.

Instructors:

Dr. Thomas Schaefer
schaefert@chipola.edu

Assignment/course outline:

See first-day handout.

Discipline-level learning outcomes:

Bachelor of Science in Business Administration degree Learning Outcomes:  

BA-1 Exhibit knowledge of accounting, finance, management, legal, operations and marketing.   

BA-2 Identify MIS, economics, technology, statistical data and decision support tools for making effective business decisions.

BA-3 Recognize the impact of today’s global economy, diversity and cultures on businesses. 

BA-4 Comprehend how effective leadership, teamwork and ethics relate to best business practices.  

BA-5 Use effective oral and written communication skills, including effective research techniques.

Course-level learning outcomes:

Means of accomplishing learning outcomes:

In-Person

The instructor will:

• Lecture and lead class discussions.
• Assign readings from textbooks and/or other sources to supplement lectures.
• Provide supplemental materials that align with the material presented in the textbook as appropriate.
• Design assignments, quizzes, discussions, etc., to help students engage with the course material.
• Use other teaching strategies to assist students in examining and understanding course materials as needed.
• Provide timely feedback on assignments.
• Hold weekly office hours to address questions and student needs outside of class time.

The students will:

• Attend class regularly and be attentive to lectures.
• Engage with class discussion.
• Participate in student discussion groups.
• Read assigned readings.
• Complete assignments, quizzes, discussion boards, etc., as assigned by the instructor.

Online

The instructor will:

• Lead class discussions.
• Assign textbook and/or other readings.
• Provide supplemental materials that align with the material presented in the textbook as appropriate.
• Design assignments, quizzes, discussions, etc., to help students engage with the course material.
• Use other teaching strategies to assist students in examining and understanding course materials as needed.
• Provide timely feedback on assignments.
• Hold weekly virtual office hours to address questions and student needs.

The students will:

• Engage with the course regularly.
• Engage with class discussions.
• Participate in student discussion groups.
• Read assigned readings.
• Complete assignments, quizzes, discussion boards, etc. as assigned by instructor.