Chipola Student Email FAQs - Office 365 - Outlook
What is my email address?
Beginning Fall 2015, Chipola College students have been assigned a new username that incorporates their ID number assigned by the new student information system. The standard is as follows:
New Username: First initial of first name + first initial of last name + Jenzabar ID
(Joe was provided the Jenzabar I.D. information in a letter sent to the address he has on file in the Admissions Office.)
Example: Joe User, with a Jenzabar ID of 12345, will have a new username of ju12345 and an email address of email@example.com (new username followed by @my.chipola.edu)
If you do not know your Jenzabar ID, contact the Chipola College HelpDesk at 718-2300.
What is my password?
Your default password is the last 4 digits of your social followed by
the mm and yy of your birthday. For example, if your social security number is
123-45-6789 and your birthday is January 6, 1965, your default password would be 67890165.
You must change your password when you first sign into your Outlook Live account.
How do I access my e-mail?
To access your e-mail you will go to http://www.outlook.com/my.chipola.edu. Sign in using your email address and your default password
How to configure my mobile phone to access my Outlook - Office 365 account?
Microsoft has detailed instructions on how to set up your mobile phones, go to http://help.outlook.com/ to view their instructions.
Do I have to use Office 365?
Yes, from now on the Student Email @my.chipola.edu will be used as a
primarily method for transmitting and delivering official college
correspondence. Therefore, it is imperative that you check your student email on a regular basis.
Can I forward or redirect my Outlook mail to another account?
Yes, you should be able to set a rule in Office 365 to redirect
your e-mails, but you are responsible for making sure you are receiving
e-mails; once you redirect your e-mails to a different account some e-mails may end up in your 'Junk or Trash' boxes. Chipola is not responsible
for any missing e-mails that have been sent to a redirected account.
Where can I get more information about Office 365 e-mail setup?
Microsoft has detailed instructions on how to use Office 365, go to http://help.outlook.com/en-us/140/cc325690.aspx to view their instructions.