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Chipola Student Email FAQs - Office 365 - Outlook

What is my email address?

Your e-mail address will look similar to your network id; it will be your last name (without any suffix), first initial of first name and last 4 digits of your
social followed by  For example, if your name is John R. Smith Jr. and your social is 123-45-6789, your email address will be as follows:

What is my password?

Your default password is the last 4 digits of your social followed by the mm and yy of your birthday.  For example, if your social security number is
 123-45-6789 and your birthday is January 6, 1965, your default password would be 67890165.

  • You must change your password when you first sign into your Outlook Live account.

How do I access my e-mail?

To access your e-mail you will go to Sign in using your email address and your default password

How to configure my mobile phone to access my Outlook - Office 365 account?

Microsoft has detailed instructions on how to set up your mobile phones, go to to view their instructions.

Do I have to use Office 365?

Yes, from now on the Student Email will be used as a primarily method for transmitting and delivering official college
correspondence.  Therefore, it is imperative that you check your student email on a regular basis.

Can I forward or redirect my Outlook mail to another account?

Yes, you should be able to set a rule in Office 365 to redirect your e-mails, but you are responsible for making sure you are receiving all your
e-mails; once you redirect your e-mails to a different account some e-mails may end up in your 'Junk or Trash' boxes.  Chipola is not responsible
for any missing e-mails that have been sent to a redirected account.

Where can I get more information about Office 365 e-mail setup?

Microsoft has detailed instructions on how to use Office 365, go to to view their instructions.


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