Chipola Student Email FAQs - Outlook Live

What is my email address?

Your e-mail address will look similar to your network id; it will be your last name (without any suffix), first initial of first name and last 4 digits of your
social followed by @my.chipola.edu.  For example, if your name is John R. Smith Jr. and your social is 123-45-6789, your email address will be as follows: smithj6789@my.chipola.edu

What is my password?

Your default password is the last 4 digits of your social followed by the mm and yy of your birthday.  For example, if your social security number is
 123-45-6789 and your birthday is January 6, 1965, your default password would be 67890165.

• You must change your password when you first sign into your Outlook Live account.

How do I access my e-mail?

To access your e-mail you will go to http://www.outlook.com. Sign in using your email address and your default password

How to configure my mobile phone to access my Outlook Live account?

Microsoft has detailed instructions on how to set up your mobile phones, go to http://help.outlook.com/ to view their instructions.

Do I have to use Outlook Live?

Yes, from now on the Student Email @my.chipola.edu will be used as a primarily method for transmitting and delivering official college
correspondence.  Therefore, it is imperative that you check your student email on a regular basis.

What about my D2L Email account?

After August 20, 2012, there will no longer be a @d2l.chipola.edu account; any emails sent via D2L will be directly sent to the
@my.chipola.edu account.

Can I forward or redirect my Outlook mail to another account?

Yes, you should be able to set a rule in Outlook Live to redirect your e-mails, but you are responsible for making sure you are receiving all your
e-mails; once you redirect your e-mails to a different account some e-mails may end up in your 'Junk or Trash' boxes.  Chipola is not responsible
for any missing e-mails that have been sent to a redirected account.

Where can I get more information about Outlook Live?

Microsoft has detailed instructions on how to use Outlook live, go to http://help.outlook.com/ to view their instructions.